Privacy Policy
Effective Date: 1/1/2025
1. Introduction Welcome to Kirbside Window Cleaning. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.kirbsidewindowcleaning.co.uk.
2. Information We Collect We may collect and process the following information:
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Name
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Contact information (email address, phone number, address)
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Details about your cleaning service requirements
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Payment information
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Any other information you choose to provide when contacting us or using our services
3. How We Use Your Information We use your personal information to:
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Provide and manage our window cleaning services
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Process payments
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Respond to enquiries
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Improve our services
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Send appointment reminders and service updates
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Comply with legal obligations
4. Sharing Your Information We will not share your personal information with third parties except in the following circumstances:
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When required to do so by law
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With trusted third-party service providers who assist us in operating our business (e.g., payment processors, scheduling software)
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If necessary to protect our legal rights or prevent fraud
5. Data Security We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.
6. Your Rights You have the right to:
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Access the personal information we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your personal data
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Object to the processing of your data
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Withdraw consent at any time
To exercise these rights, please contact us at hello@kirbside.cleaning
7. Cookies Our website may use cookies to improve user experience. You can choose to accept or decline cookies through your browser settings.
8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will take effect immediately.
9. Contact Us If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Kirbside Cleaning
Email: hello@kirbside.cleaning
Phone: 0800 924 7989
Website: www.kirbsidewindowcleaning.co.uk
Thank you for choosing Kirbside Cleaning.